About Safe Home Restoration

Our Story

Safe Home Restoration was founded by restoration professionals who saw firsthand how devastating property damage can be for families and business owners. After years of working for large national chains, our founders wanted to create a company that combined the resources and equipment of a big operation with the personal care and attention that only a local team can provide.

We started with a single truck and a commitment to responding fast - because in the restoration industry, every minute matters. Today, we operate a full fleet of service vehicles stocked with commercial-grade drying equipment, moisture detection tools, and industrial cleaning supplies. But our core values have not changed: we treat every property as if it were our own, we communicate honestly at every step, and we stand behind our work.

Our Certifications & Training

Every technician on our team holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials, the gold standard in the restoration industry. Our certifications include:

• WRT - Water Damage Restoration Technician
• ASD - Applied Structural Drying
• AMRT - Applied Microbial Remediation Technician (mold)
• FSRT - Fire & Smoke Restoration Technician
• OCT - Odor Control Technician

Our team completes ongoing continuing education every year to stay current with the latest restoration techniques, safety protocols, and equipment technology. This means when you hire Safe Home Restoration, you are getting technicians who know exactly how to handle your specific situation - not someone learning on the job.

What Sets Us Apart

Metro Atlanta has no shortage of restoration companies. Here is what makes Safe Home Restoration different:

• Guaranteed 60-minute response time for emergency calls within our primary service area. When you call us, we come - fast.
• Direct insurance billing. We work with all major insurance carriers and handle the paperwork so you do not have to.
• Upfront, transparent pricing. You will never be surprised by hidden fees or charges you did not agree to.
• Thermal imaging moisture detection. We use FLIR infrared cameras to find hidden moisture behind walls and under floors that other companies miss.
• Locally owned and operated. We live and work in the Atlanta community. Our reputation depends on every job we do.

Our Service Area

Safe Home Restoration proudly serves the entire Metro Atlanta region and surrounding communities, including:

• Atlanta, Buckhead, Midtown, and Downtown
• Marietta, Smyrna, and Kennesaw
• Decatur, Stone Mountain, and Lithonia
• Sandy Springs, Roswell, and Alpharetta
• Douglasville, Austell, and Powder Springs
• Lawrenceville, Duluth, and Suwanee
• College Park, East Point, and Forest Park
• Conyers, Covington, and McDonough

Not sure if you are in our service area? Call us at (470) 393-7124 and we will let you know. For larger commercial losses, we travel throughout Georgia and neighboring states.

Our Commitment to You

When you hire Safe Home Restoration, you are not just hiring a contractor - you are partnering with a team that is invested in your recovery. We understand that property damage is one of the most stressful experiences a family or business can go through. That is why we commit to:

• Arriving on time, every time, with the equipment needed to start work immediately
• Explaining the full restoration process before we begin, so you know what to expect
• Providing daily progress updates throughout the drying and restoration process
• Documenting all damage thoroughly with photos and moisture readings for your insurance claim
• Treating your home and belongings with respect - we use floor protection, contain work areas with plastic sheeting, and clean up thoroughly each day
• Standing behind our work with a written satisfaction guarantee